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Services

What we do

Our services are designed to offer the mix of talent required to deliver high-impact solutions to our clients.

  • Technology and Software Product Expertise - Delivering effective business solutions can be challenging because it requires a multitude of specialized technical expertise. Procentrix provides specialized technology consulting services that are critical in delivering solutions that increase productivity and performance.

  • Office Automation and Productivity - Most people spend the majority of their day using Microsoft Office products. These products have become ubiquitous at home and in the office yet most organizations are drastically underutilizing their features. Procentrix can help your organization achieve significantly more with the products you already own and that your people are already familiar with using.

    When custom solutions are required to meet your unique business needs, our developers can leverage Office products to exposing custom functionality, thus minimizing learning curves and maximizing solution adoption. Our capabilities involve custom XML-based solutions using Microsoft Word, Excel and InfoPath, custom smart document solutions that surface enterprise data and applications directly within Microsoft Office products and various other customizations that can be achieve within office products.

  • Collaboration and Workflow - Most business activities are performed by more than just individual people. Teams come together to share information and ideas in working toward common goals. To do so, they need tools that make it easy to communicate and perform work in group situations. Often they can benefit from additional rigor and discipline in the ways they work together. This can be accomplished using online collaboration solutions that include seamless workflow integration.

    Procentrix can help your organization establish robust collaborative solutions based on Microsoft SharePoint products and technologies that unify and streamline the way people share information and execute organizational processes. With an emphasis on both collaboration and workflow, we not only help your people access and share information more effectively, but we help them execute processes by supporting their ability to take action on information in a timely and predictable fashion.

  • Application and Data Integration - One of the more challenging aspects of developing integrated business solutions is accessing the data and applications that comprise the overall solution. Let’s face it, typical organizations are plagued by legacy stovepipe applications and data sources scattered everywhere. To reliably connect people to systems and systems to systems, it is crucial that these applications and data sources be accessible and in many cases integrated.

    Procentrix is capable of assisting organizations with the complex data and application integration challenges they will face on their journey toward implementing integrated composite solutions. We do so using various Extract Transform and Load (ETL) tools such as Microsoft SQL Integration Services and Application Integration Tools such as Microsoft BizTalk Server.

  • Business Intelligence & Scorecarding - All the Key Performance Indicators, integrated data and metrics in the world are useless unless they can be visualized in ways that enable people to take appropriate action on them. Effective reporting and visualization techniques make sense of what otherwise may be senseless data. Some COTS products provide limited visualization of application-specific information; yet effective integrated performance management strategies typically require more holistic views of organizational information.

    Procentrix can assit you with comprehensive business analytical strategies, establishing visualization strategies in accordance with process models and associated key performance indicators that provide insight into the business aspects you wish to monitor. We achieve this using a various COTS products such as Microsoft Business Scorecard Manager, Microsoft SQL Analysis, SQL Reporting Services and Microsoft Excel.

  • Enterprise Project & Portfolio Management - Effective performance management strategies span well beyond project execution; however, mismanaged projects are the cause of significant organizational performance challenges. While technology is no substitution for sound management practices, effective project management tools can significantly simplify complex project management challenges, especially when integrated with robust knowledge and process management frameworks.

    Procentrix can help you combine collaboration, workflow, office automation and business intelligence to deliver integrated enterprise project management solutions as a component to our overall performance management capabilities. We achieve this using a variety of tools and techniques mentioned above along with ubiquitous project management tools such as Microsoft Project Professional, Project Server and Portfolio Server.

  • Functional Subject Matter Expertise - Maximizing productivity and performance can not be achieved through technology alone. To do so also requires a specialized understanding of the challenges that are unique to the business. Procentrix recognizes this and complements our technical delivery capability with functional consultants possessing extensive relevant experience.

  • Process Optimization and Reengineering
  • Budget and Finance
  • Portfolio Management
  • Project Management
  • Earned Value Management (EVM)
  • Change Management
  • Quickstart Solutions - Procentrix is serious about delivering rapid results to our clients. We do so in part by developing solutions that address challenges that are common across organizations. We then leverage these solutions to accelerate our ability to deliver rapid results on our client engagements. To learn more about our integrated COTS-based solutions, click here



 
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